FAQs
Everything clients ask before booking
If your question is not listed, call us and we can walk through project specifics in real time.
How quickly can you schedule my pickup?
Most clients are scheduled within 24-48 hours. Same-day appointments may be available depending on route density.
Do I need to move items to the curb?
No. Our crew handles all lifting from wherever items are located, including upstairs rooms, garages, and backyard areas.
How do you calculate pricing?
Pricing is based on volume in the truck, weight, and material type. You will receive an upfront quote before work starts.
What happens to my items after pickup?
We sort loads to prioritize donation and recycling where feasible, then dispose of remaining material through approved facilities.
Are you insured for residential and commercial work?
Yes. Napa Valley Hauling operates as a professional local provider and is prepared for both residential and commercial assignments.
Can you support recurring property cleanouts?
Yes. We offer recurring and on-call service plans for property managers, contractors, and businesses.
Still deciding on scope?
Send us your item list and photos. We can confirm pricing range and scheduling before your appointment.